This page explains what identity data 1King collects as part of standard account verification. It also covers why that data gets collected. It explains how to reach us with a privacy question. As a Curaçao-licensed gambling platform, 1King follows the identity-verification practices standard across regulated operators. This means confirming who a player is before funds move off the platform.
We've kept this page to confirmed collection practices. We haven't speculated about internal data-handling processes we haven't been given detail on.
What Identity Data We Collect
During the KYC (Know Your Customer) process, 1King collects a set of identity documents. These confirm a player's identity and age. This is the same category of information most licensed gambling platforms request. It's typically requested before releasing a withdrawal. It's collected once per account rather than repeatedly.
- A colour copy of a passport — specifically the first two pages, plus a residency stamp page where one applies.
- Alternatively, a copy of a national ID card.
- On request, a copy of a driving licence or a utility bill, used as proof of address.
- A phone number, confirmed through phone verification.
As an alternative to uploading documents, 1King also offers a video verification option. A player speaks directly with a representative to confirm their identity. No document scans are needed.
Why We Collect It
Identity data collected through KYC serves a small number of specific purposes. It confirms a player meets the minimum age of 18. It also confirms the account belongs to the person using it. Beyond that, it supports fraud prevention. It also meets the compliance obligations tied to a gambling licence. None of this data is collected for marketing profiling. It exists to satisfy verification and compliance requirements. These apply to regulated platforms generally.
How Identity Data Is Used
Once submitted, identity documents are reviewed. This confirms they match the account holder's registration details. This review typically happens before a withdrawal is processed. A player can also complete verification earlier to avoid delays later. Industry-standard practice across regulated gambling platforms treats this data as sensitive. It's handled only for the verification, compliance, and fraud-prevention purposes it was collected for.
Phone verification serves a related but distinct purpose. It confirms a working contact method tied to the account. This supports both account security and the ability to reach a player about account-related matters.
Standard Data-Handling Practices
As with other licensed gambling operators, data submitted for verification purposes is handled as part of a compliance process. It's not shared freely. Identity documents are treated as confidential. Their use is limited to verification, security, and regulatory compliance. This is standard practice across the regulated gambling industry. It's the framework a Curaçao-licensed platform like 1King operates within.
A player may have questions about how their specific documents are handled once submitted. The support team is the direct point of contact for that.
Video Verification as an Alternative
Choosing video verification over document upload means a player's identity gets confirmed in a live conversation. It happens instead of through submitted files. This route can suit players who prefer not to send document copies electronically. It still meets the same verification standard as a document-based check.
Account Security and Login Details
We treat login credentials as belonging solely to the registered account holder. Keeping a password private, rather than sharing it, is a basic and important part of account security. It also protects the identity data tied to the account.
Contacting Us About Privacy
Any question about identity data or verification can go to the same support channels used for general account questions. This includes how personal information connects to a 1King account:
- Email — [email protected], the direct channel for privacy and verification questions.
- Support button — available in the site's main navigation.
- Telegram — 1King's active channel, also used for general platform updates.
We recommend using email for any request involving personal documents. It creates a written record of the request and the response.
Frequently Asked Questions
What documents does 1King ask for during verification?
A colour passport copy (first two pages, plus a residency stamp if applicable), or a national ID card. A driving licence or utility bill is requested on occasion as proof of address. Phone verification is also required.
Is there an alternative to uploading documents?
Yes. Video verification lets a player confirm their identity in a live conversation with a representative. No document scans are needed.
Why is identity verification needed at all?
It confirms a player's age and identity, and supports fraud prevention. It also meets the compliance requirements that come with a gambling licence. This is standard practice across regulated platforms.
Who do I contact with a privacy question?
[email protected], the Support button in the site navigation, or the platform's Telegram channel.